ResourcesAndDevelopment.com - Employee Manual/Handbook

One of the key successes in business relationships is open, clear communication. To operate/manage an efficient, effective business, we need to have good communication with our customers and our employees. A Spa or Salon Employee Handbook or Manual serves as a guide, a road map to assist you in making certain that the fundamental policies, expected behaviors, vision and mission of your company are clear to all your employees.

Designed Specifically For The Spa Industry this Employee Manual for Spas guides you step-by-step through the development process, showing you where to input information and giving you workable examples along the way. Make sure your new Spa Employees know your expectations by providing them with a complete Spa Employee Handbook which works equally well as a Salon Employee Handbook.

Within the content of this extraordinary CD you will find the information needed to help you develop an employee handbook/manual that clearly documents and communicates your company’s fundamental policies, vision and mission, as well as help employees understand the roles and the behaviors expected of them. Please note this “Ready-To-Use” Spa Employee Handbook/Manual requires at least a working knowledge of Microsoft® Word word-processing software.

You will be able to complete each of the following categories within your handbook/manual:

Table of Contents

Welcome Letter
Company overview and history
Introduction/Welcome letter
Company History
Service Expectations
Telephone Etiquette
Steps for handling customer complaints
Explanations and ideas on how to create an Orientation Period and/or Probationary period
Equal Employment Opportunity Commitment Statement
Employment categories
Performance review process guidelines
Open Door Policy
Immigration Law Compliance explanation
Non-Harassment Policy sample
Drug/Alcohol Free work place policy sample
Section about communication methods, teamwork and employee recognition programs.
Explanations on how to create, communicate and write your Pay system and Benefits manual section.
Work Schedules & time records

Exchanging shifts policy
Overtime policy
Tip income reporting guidelines
Employee benefit section with ideas in what you can offer your staff.
Training and Development program
Promotions
Appearance Standards
General Rules of Conduct
Progressive Discipline guidelines and policy
Cash shortages policy
Solicitation, Distribution and Access policy
Exit Interview and Voluntary Separation guidelines
Time and Attendance policy
Policy Regarding Absenteeism
Use of company telephones, receiving personal phone calls, internet use and messages.
Security and Safety Requirements
Guest Rules, guest identity confidentiality
Employee Handbook Acknowledgement form

What others are saying:

“Life saving tool, without it I would not have known where to start and it would have taken me weeks to create these materials. It only took me two days with the help of this tool.” Edward Smith - Spa Director, NY Read more testimonials here

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Client Testimonials

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Quickly And Affordably Create Your Spa’s Foundation Materials With Our:

Ready-to-Use Business Tools

Other Fine Spa Business Tools from Resources & Development

Spa Administrative & Operational Forms

Spa Business Plan (With Financials)

Standard Operational Procedures

Job Descriptions

New and Improved with Physical Demands and

Manual de Empleados

para la industria de Spa en Español

Tener un Manual de Empleados en su negocio es sumamente importante. La comunicación clara y concisa es uno de los secretos del éxito en las relaciones de negocios. Para poder manejar efectivamente nuestro negocio necesitamos tener buenas comunicaciones con nuestros clientes y nuestros empleados. Si nuestros empleados no están claros o no saben que esperamos de ellos y cómo esperamos que lo logren podrían cometer errores y tomar las decisiones incorrectas.

Aunque hemos minimizado su esfuerzo y labor grandemente, existe un poco de análisis y creación de su parte para tomar decisiones, pero en su gran mayoría sólo tendrá que borrar, mover y/o cambiar el orden del contenido. Hemos creado un proceso simple, rápido y efectivo que no elimina la habilidad suya para personalizar este manual a su filosofía, necesidades y normas. Para poder utilizar esta herramienta y adaptarla a sus necesidades va a necesitar conocimientos de “Microsoft® Word”.

Manual de Empleados específicamente

creado para la industria de Spa en Puerto Rico

Versión del Manual de Empleados específicamente creado para la industria de Spa en Puerto Rico, adaptada a las estipulaciones laborales locales de la isla.

El Manual de empleados sirve de guía, es un mapa, una herramienta que le ayuda a comunicar las políticas y normas fundamentales, el comportamiento deseado, la visión y misión de su compañía en una forma clara a todos sus empleados. Este Manual es una traducción al Español de la versión en Ingles que ofrecemos en esta página, adaptado a las estipulaciones y normas laborales locales de Puerto Rico. Para poder utilizar esta herramienta y adaptarla a sus necesidades va a necesitar conocimientos de “Microsoft® Word”.