R&D Institute

The Leading Spa Education Center

“What sculpture is to a block of marble, education is to the human soul.” Joseph Addison

About us

We have a passion for education and sharing with others the lessons we have learned as Spa Directors and Consultants with over 40 years combined experience. Our dream is to mentor others in the industry and help them achieve their vision and their goals.  To view our principals’ and educators’ Bios please click here.

About our Seminars:

To enhance your learning experience, our Institute provides an intimate setting with lots of one on one, hands on exercises and confidential consulting.  Please bring your laptop with Word and Excel and plan to create your custom materials with the assistance of the R&D team of experts. We also encourage you to bring any research materials and/or documents pertinent to the Education experience of your choice.

Start-A-Spa Boot Camp

This four-day intensive workshop will get you on track and ready to present your vision for financing. We will discuss: how to write your Business Plan, find your niche in the marketplace, designing your Spa for profit, floor plan optimization, equipment needs, opening matrix plan and calendar, menu creation, hiring techniques, the reality of the day to day spa operations, and much more. Let the start-up experts put you on the fast track to opening your Spa!  Click here for more info

Spa Director’s Career Builder

Are you in Spa Management wanting to enhance your skills, your knowledge and your professional growth potential? Perhaps you are considering a career in Spa Management? In three fast paced days full of practical knowledge and fun, you will learn best practices of effective leadership, enhance your financial IQ and learn the secrets on how to assess the best motivational and hiring program that works with your specific leading style.  Click here for more info

Front Desk Operations and Customer Service – Do something good for your Heart

Your Front Desk staff has the power to grow your business and they hold the key to your overall reputation, yet they are often the least trained and most ignored team members. Give them the knowledge and the recognition they deserve by providing them with the tools to help you increase your revenue. The Front Desk is the heart of your operations; this seminar will ensure your business will have a healthy heart.  Click here for more info

Is Your Dream Spa turning into a Financial Nightmare?

This two-day workshop will help you start living the dream you envisioned when you opened your Spa. We will work together to turn your business around before it’s too late. You will walk away with your transformation plan, a complete analysis of your existing P&L statements and how to evaluate them, and how to implement and effect immediate change in your business.  Click here for more info